FAQ

What are probiotics - 

A breakthrough in skincare innovation, probiotic extracts are powerful ingredients that can help improve
skin’s natural balance, nourish skin to improve hydration & smoothness, & soothe skin to calm the look
of irritation when applied topically. They’re great for helping your skin get back to its happy
state—consider them the ultimate skin superfood.
Probiotics are found in the foods we love & the probiotic extracts we use in our skincare.
We do not use live cultures in any of our skincare formulas—& never have. Since all of our skincare
products contain probiotic extracts designed for use in skincare, they don’t require refrigeration.
​If you ever have any questions at all you can always reach out at info@invaincuhealth.com.

Do we use live probiotic cultures -

Great question! In our skincare, we do not use live cultures
as it’s basically impossible for them to stay alive through the skincare
manufacturing process & survive on the skin, so it is unlikely they can
deliver the intended benefits as a result. The good news is, we don’t need live
cultures to have a beneficial effect on the skin. The probiotic extracts we use
in our formulas are designed for safe use in topical skincare & have been
based on science studies to restore skin’s natural radiance, improve hydration
& smoothness, & calm the look of irritation. Plus, this means you don’t
have to refrigerate your Invaincu Health skincare products!

 

How do we ensure the efficacy & quality of our probiotics - 

We work with experienced bioscience laboratories to ensure
we are bringing our consumers clean, and effective ingredient-driven skincare.

We are highly-selective when it comes to sourcing our
ingredients & we only work with manufacturing partners who have stringent
quality controls & a strong level of expertise in this field.

Is Invaincu Health Skincare cruelty free -

We never have & never will test on animals. We’re proud
to be certified cruelty-free.

In what order should I use my products - 

We’re here to keep it simple. A general rule of thumb is:

  • Cleanser
  • Exfoliant
  • Toner

  • Serum

  • Moisturizer

  • SPF

  • Make up

    If you have additional products & aren’t sure when to use them in your routine, send us a message at: info@invaincuhealth.com & a member of our support team will help!

What if I have really sensitive skin - 

We got you! Although many of our products are suitable for all skin types, we know how hard it can be to find products that are effective & do not irritate your skin.

Keeping this in mind, we developed products specifically for our glow getters who have sensitive skin. Our so gentle duo is a cleanser/moisturizer combo for sensitive skin.

Where does INVAINCU ship -

INVAINCU ships to all 50 United States, Canada and Mexico.

We can’t wait to be a part of your skincare routine!

I'm having trouble placing my order - 

We're sorry to hear that & want to help get your order placed ASAP!

A few things to try:

Closing your browser & starting fresh.

Purchasing through an incognito window.

If you continue to have trouble, email us at info@invaincuhealth.com so a member of our support team can help. You can also contact us via phone to place an order at 1-888-546-9704, our team is online Monday through Friday 9AM - 4PM PST.

 

What is your return policy -

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@invaincuhealth.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@invaincuhealth.com 

 

Can't find what you need -

Email us anytime at: info@invaincuhealth.com